Editorial policy
How we write and check this site
Every guide on diablosiptv.ca is checked against an official source before it goes live, and checked again when that source changes. This page lists the sources we rely on, the steps a page goes through, the things we refuse to publish and how to report a mistake. If a fact on this site is wrong, message us and we will fix it.
Who is behind it
Who writes and reviews the pages
The site is run by the Diablos IPTV Team, the same people who take orders and answer support messages on WhatsApp. That matters for two reasons. The questions customers send us every day decide which guides we write, and the setup steps on this site are the ones our support chat sends after an order. When a guide disagrees with what support tells customers, the guide is what gets corrected.
We do not hire outside reviewers, and no page on this site is sponsored. There are no affiliate links. You can read more about the business itself on our About page.
Sources
Where our facts come from
We use primary sources, meaning the organisation that actually decides the thing we are writing about. Secondary write-ups are a starting point at most.
| Topic | Source we check |
|---|---|
| TV rules and the basic-package price cap | The CRTC, Canada’s broadcast regulator |
| Internet speed targets | The CRTC’s broadband objective and the internet providers’ own plan pages |
| Which channel carries which games | Official announcements from the broadcasters and the leagues |
| Device menus, models and requirements | Support pages from the device makers: Amazon, Samsung, LG, Google and Apple |
| Player-app prices and availability | The app’s listing in the official store, or the developer’s own website |
| Our plans, prices, trial and support hours | Our own price list and support records, the same figures used at checkout |
When a figure changes often, such as an app’s activation fee, we say where it comes from so you can check it yourself before you pay.
The process
What happens before a page goes live
- We start from a real question. Most guides begin with something customers keep asking us, like why the TV guide shows the wrong times or which app works on an older Samsung.
- Every fact gets a source. Prices, dates, model names and channel details are traced to the official source and the date we read it. Anything we cannot trace is left out.
- Steps are checked against what support sends. Setup instructions must match the ones our WhatsApp team gives customers for the same device.
- Limits are written down. If something will not work, such as content that only streams inside another company’s app, the page says so plainly.
- A final read for accuracy. We re-check prices, dates, plan details and the 30,000+ channel figure on the day the page is published.
Dates
What the “Updated” date means
The date under each page title changes only when the content changes: a new fact, a corrected step, a price change or a new screenshot. We do not re-date pages to make them look fresh. Device and app guides are reviewed whenever a maker changes a menu or an app leaves a store, because those are the changes that break setup instructions.
Our limits
What our editorial policy rules out
- Reviews, star ratings, testimonials or customer counts we cannot verify
- Statistics without a source, or “we tested” claims without a real test behind them
- Advice on getting around blocking, blackouts or regional restrictions
- Claims about other IPTV providers or comparisons that name them
Some of these rules cost us clicks. We keep them because a guide is only useful if you can trust every line of it.
Corrections
How to report a mistake
Send the page link and what you think is wrong on WhatsApp or by email to support@diablosiptv.ca. We check the claim against the source. If the page is wrong, we correct it and change the “Updated” date. Support answers from 9 am to 11 pm Eastern, seven days a week, in English or French.
Related pages: About Diablos IPTV, Contact, Refund policy and Privacy policy.
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