Contact
Contact Diablos IPTV
The fastest way to reach us is WhatsApp at +1 251 314 9725. We answer from 9 am to 11 pm Eastern, seven days a week, in English and French. Messages sent outside those hours get a reply the next morning. If you would rather write an email, send it to support@diablosiptv.ca; WhatsApp is still the fastest way to reach us.
Faster help
How to contact Diablos IPTV: what to include in your message
One complete message saves several rounds of questions and gets you a fix sooner. Please send:
- Your device, for example Fire TV Stick, Samsung TV, Android box or iPhone
- The player app you use, such as TiviMate, IBO Player, SET IPTV or Smart IPTV
- A screenshot or photo of the error, or of the channel that won’t play
- When it happened and what you were watching
Many common fixes, such as buffering or a guide that is off by a few hours, are already covered in the Diablos IPTV FAQ and on the devices page.
Refunds
How to request a refund
Send a WhatsApp message within 30 days of payment with your order details. Every paid plan is refundable in full for any reason, and we issue the refund within 2 business days to the method you paid with. Interac refunds are sent the same day, card refunds take 3 to 5 business days to appear, and PayPal refunds are instant. Please contact us before opening a chargeback: a chargeback without contact suspends the login while it is investigated. The refund policy has the full terms.
Ready to order? See how to order, or read more about the service.
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Try it tonight. Pay only if you love it.
Message us on WhatsApp for a free 24-hour trial. No card, no commitment. Support runs 9 am to 11 pm Eastern, seven days a week.